How is the Scheme Managed?

• The Namdeb Medical Aid Scheme is managed by a committed Board of Trustees of whom 50% is nominated by the members and 50% is nominated by the participating employers and elected by the members. Two Trustees, one each from amongst members and company nominations are elected to represent the continuation members.
• The Board of Trustees appoints a Principal Officer to oversee the management and governance of the Scheme.
• The Board of Trustees appoints the Administrator and other service providers like managed care companies, actuaries and auditors to manage the operational functions of the Scheme. This The administrative functions includes amongst others claims, contributions, customer care and other managed healthcare services.
• The Principal Officer and the Administrator execute these functions according to the set of Rules of the Scheme, Service Level Agreement and the directives and decisions of the Trustee